Terms & Conditions

Terms & Conditions – GULZUL

Welcome to GULZUL. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

GULZUL is a women's fashion brand offering stylish and high-quality clothing designed for modern women. We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing information displayed on our website are accurate. However:

  • Slight variations may occur due to photography and lighting.
  • Colors may appear differently depending on screen settings.
  • Measurements may vary slightly from product to product.
  • We reserve the right to correct errors or inaccuracies without liability.

3. Orders & Payments

  • All orders are subject to confirmation and availability.
  • GULZUL reserves the right to cancel or refuse any order due to stock issues, payment verification, or pricing errors.
  • Customers must provide accurate billing and shipping information.
  • Orders will only be processed after successful payment confirmation.

4. Pricing Policy

  • All prices displayed on the website are listed in PKR (Pakistani Rupees) unless otherwise stated.
  • Prices may change without prior notice.
  • Promotional offers and discounts are valid for a limited time only.
  • Discounts cannot be combined unless explicitly stated.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location.
  • Delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
  • GULZUL is not responsible for incorrect delivery information provided by customers.

6. Return & Exchange

Our Return & Exchange Policy is available on a separate page. By placing an order, you acknowledge and agree to our return and exchange terms.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product Images
  • Graphics
  • Text Content
  • Website Design

is the property of GULZUL and may not be copied, reproduced, distributed, or used without written permission.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or interfere with website functionality.
  • Not to provide false, inaccurate, or misleading information.
  • Not to engage in fraudulent activities.
  • To comply with all applicable laws and regulations.

9. Limitation of Liability

GULZUL shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website.
  • Product misuse.
  • Delayed deliveries.
  • Service interruptions.

Our maximum liability shall not exceed the value of the purchased product.

10. Privacy & Security

Your personal information is handled according to our Privacy Policy. We take reasonable measures to protect customer data; however, no online transaction can be guaranteed as completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. GULZUL is not responsible for the content, privacy practices, or policies of these external sites.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of Pakistani courts.